Arizona Biltmore A WALDORF ASTORIA RESORT Cendyn ePlanner

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Shipping And Receiving

Shipping And Receiving

Packages for functions may be delivered to the hotel up to one week prior to the event/convention.  Arrangements must be made through your Conference Services Manager for storage.  Please note that the hotel storage facilities are extremely limited.  Please see your Conference Services Manager for pricing/charges information.

Please do not ship valuables.  We cannot be responsible for contents.

When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage.

Conference Name
Event Dates
Client / Guest Name
Hold for Arrival (arrival date)
Attention to your specific Conference Services Manager
Arizona Biltmore, 2400 E. Missouri, Phoenix AZ 85016
Number of packages in that shipment

We also recommend that you have a packing slip both inside and outside of each package.  Guests will be responsible for the packing and return of all packages.

Receiving, handling and shipping charges may apply.  No COD packages will be accepted.  The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).

Shipping from the Arizona Biltmore
The Arizona Biltmore utilizes FedEx and UPS for our shipping needs. Please see the Business Center for pick-up and delivery schedules.  A Freight-Forwarding Form should be obtained from your Conference Services Manager and completely filled out for shipping.

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Arizona Biltmore A WALDORF ASTORIA RESORT | 2400 East Missouri Avenue, Phoenix, Arizona 85016